What is the preferred dental network?

The preferred dental network is a nationwide network of 42,000 carefully credentialed general and specialty dentists. All participating dentists in the network agree to provide services at fees that are typically 10-30% below average charges for their communities. Employees enrolled in the Enhanced Dental Plan and the Basic Dental Plan are eligible to use this program.

How does it work?

Whenever you use a participating provider you will automatically receive the discount. To obtain a directory of participating providers in your area you can call MetLife at 800-942-0854 or visit their web site at www.metlife.com/dental.

Must I use a participating dentist?

Absolutely not. You are free to choose any dentist in-network or out-of-network at the time of treatment and still receive benefits. If you use a non-network dentist your benefits coverage will be the same level and your dentist will be reimbursed based on his/her usual fee subject to the reasonable and customary limits established for the area (not the discounted rate).

What are the advantages?

·         Lower cost: Generally when you receive care from a participating dentist your out-of-pocket expenses will be lower as will ABX Air’s expenses for funding the plan.

·         Flexibility: Unlike many other plans you are free to choose any dentist in-network or out-of-network at the time of treatment and still receive benefits.

·         Participating dentists have agreed to accept the negotiated fee for all services performed. There are no additional costs to you  beyond your co-insurance payment since the discounted fee is less than the reasonable and customary fee. The discounted amount will be shown on your Explanation of Benefits from MetLife and you are not responsible for paying this. The dentist will write off this amount.

·         No additional paperwork: There are no additional enrollment procedures or forms to complete. Simply submit your regular MetLife dental claim form.

 

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Revised: June 13, 2013.