Double-check your insurance Explanation of Benefits statement.

3/13/2002

Medical billing is difficult and complicated, and mistakes are made. Double-check the Explanation of Benefits from United HealthCare. If you see double billing or charges for services you didn’t receive, let us know at abx.benefits@airborne.com or by calling (800) 736-3973 x2567. Recently, an ABX employee identified $4,500 in overcharges in a single medical payment. Pointing out the error saved the Company money, and the Company then rewarded that employee with a $450 check for his efforts.*

Airborne is self-insured, which means the Company pays all of our medical claims directly. Any reductions to your bills are dollar-for-dollar savings to the Company and will help hold the costs down for all of us. If you identify an overpayment by United Health Care, which is then refunded as a result of the information you provide, you also will receive 10 percent of the savings!

*These checks qualify as income and are, therefore, subject to taxes. This program is available to any benefit-eligible employees not covered by a collective bargaining agreement.

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Revised: January 14, 2005.